Privacy Policy

This Privacy Policy explains how MyCook, a product of Posads Company Nigeria Ltd ("Posads", "we", "us"), collects, uses, and protects your personal data.

By using MyCook, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal details (name, phone number, email)
  • Account information and login credentials
  • Meal preferences and scheduling data
  • Transaction and payment records
  • Device and usage data

2. How We Use Your Information

  • To provide and operate the MyCook platform
  • To process payments and manage your meal balance
  • To coordinate meal preparation and delivery with kitchens
  • To improve user experience and platform performance
  • To communicate updates, support, and service notifications

3. Legal Basis for Processing (NDPR)

We process your data based on:

  • Your consent
  • Performance of a contract (use of MyCook)
  • Compliance with legal obligations

4. Sharing of Information

We may share your data with:

  • Registered kitchens for meal fulfillment
  • Payment service providers
  • Regulatory authorities where required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

6. Your Rights (NDPR)

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to withdraw consent

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

8. Payments and Identity

Payments on MyCook may be processed under Posads Company Nigeria Ltd.

This is part of our system structure and does not indicate fraud.

9. Cookies and Usage Data

We may use cookies and similar technologies to improve functionality and analyze usage.

10. Third-Party Services

MyCook may integrate with third-party services. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform means you accept the updated policy.

12. Contact Us

For questions or requests regarding your data, please contact us through the MyCook platform.

Last updated: 2026